Returns & Exchanges
At Aipas, we want to ensure you are fully equipped for your next adventure; if your gear isn't the perfect fit, you can return or exchange items within 30 days of purchase. All returned products must be in their original, unused condition with all tags and packaging intact to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the sports gear you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging and include any documentation or accessories that were included in the initial shipment.
- 3.Ship It Back
Print the prepaid shipping label provided via the portal and drop off your package at any authorized carrier location.
- 4.Inspection and Refund
Once our team inspects the gear for quality assurance, we will process your refund or ship out your exchange within 5-7 business days.